01. Requests for return and exchange must be submitted within 2 days of receiving the product to be accepted.
02. Return and exchange are not allowed if the item has been used or washed.
03. Please leave an inquiry on the Q&A board within a week if there are any issues with product defects or incorrect deliveries.
04. When exchanging an item, the customer is responsible for the total shipping costs, which include returning the original product and sending the new one. For returns, customers must cover the return shipping fee.
01. Requests for return and exchange must be submitted within 2 days of receiving the product to be accepted.
02. Return and exchange are not allowed if the item has been used or washed.
03. Please leave an inquiry on the Q&A board within a week if there are any issues with product defects or incorrect deliveries.
04. When exchanging an item, the customer is responsible for the total shipping costs, which include returning the original product and sending the new one. For returns, customers must cover the return shipping fee.